Cancellation Policy

Should the in-house guest wish to vacate the apartment or cancel a reservation 2 weeks written notice is required. Should less than 2 weeks’ notice be given, the penalty fee applicable is the shortfall in the number of nights notice given e.g.10 nights notice given then the penalty fee incurred is 4 nights’ accommodation charge.
We do however offer all guests a 48 hour guarantee upon check in. If for whatever reason the guest decides the apartment is not suitable we will offer the choice of an alternative available apartment or the option to vacate the apartment without incurring a charge (Please note administration fees apply for credit card payments including any cancellations).